The second-hand marketplace Members Voice Displeasure About Size Changes

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.

Digital Channels Backlash

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with other platforms.

They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Updates

Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Necessary Adjustments

A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.

Brittany Turner
Brittany Turner

A digital marketing strategist with over a decade of experience in content creation and SEO optimization, helping businesses grow their online reach.